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Blue Access Members Instructions: 
 

Your Personalized Guide to
Health Care Information

www.bcbsnm.com/members

It’s Easy to Get Started — Register for Blue Access® for Members

You must be an active Blue Cross and Blue Shield of New Mexico member to use Blue Access for Members (BAM). Follow these steps to obtain access:

1.     
Go to www.bcbsnm.com/members and click on the Sign Up button.

2.      Have your group and member identification numbers ready — you can find these on your member ID card (see Figure 1). Fill in all required information on the Blue Access for Members registration page.

·   In the BAM registration Group Number field, enter the number zero (0), the letter N, and the four numbers of your group number that start with “8” (Example: If the Group Number is “08010000” on your ID card, type in “0N8010” in the Group Number field).

·   In the BAM registration ID/Subscriber Number field, enter the member number shown on your member ID card.

3.      Create a user ID and password. You’ll be able to access all features of Blue Access for Members immediately.
Please note: Only subscribers can view claims and personal information (dependents who register to use Blue Access for Members will not be able to view this information due to privacy regulations).

Blue Access for Members is available seven days a week from 5 a.m. to 2 a.m. Mountain Time (MT). If you have difficulty accessing the site, call the Blue Access Help Desk toll-free at 1-888-706-0583, Monday through Friday, 7 a.m. to 9 p.m. MT, and Saturday from 6 a.m. to 2:30 p.m. MT.
 

Figure 1.

To register for Blue Access for Members,
you will need your group and member identification numbers — you can find these on your member ID card. Please Note: Use only part of the Group Number shown on your ID card — the four numbers after the zero (start with “8”).

 

A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
 
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